Now that we are making more conversational interfaces thanks to technology like botframework, interaction with the user is no longer limited to a tap on a link or a button.
Having written language as the primary form of interaction with our systems gives significant difficulties in terms of intent understanding, but also gives great opportunities for further understanding of the user.
Intent understanding has already been tackled by the likes of LUIS; what about the user’s sentiment?
In this article I’m going to introduce Microsoft’s Text Analysis API and show you how to easily get sentiment analysis for a message coming in to your bot.