As part of Microsoft’s recent Tech Days Online, I was very pleased to be able to record a couple of short videos about botframework, LUIS, the QnA Maker, and how I have been working with JustEat to use these technologies in their Customer Help chatbot solution.
Unfortunately I wasn’t able to attend the live TechDays sessions, so instead of an hour or two of my dulcet tones you only have the pleasure of ten minutes; feel free to replay those minutes as many times as you like!
First up, a ten minute session on the JustEat Customer Care chatbot implementation:
Never forget your homework again
I have to include this bot first; it’s received a lot of press over the past few weeks, and rightly so. A great little concept from a 14 year old schoolboy who was forever forgetting about his homework. He created a Facebook messenger chatbot in Ruby and hosted on Heroku to help him (and you!) keep track of work that’s pending.
Read more about ChristopherBot on the BBC and try it out over at christopherbot.co. You can view the code (mainly Ruby) over on GitHub – annoyingly good code from someone so young! He puts me to shame..
In the previous article we dissected an Alexa Skill down to the JSON request and Response, and pointed it to an HTTPS endpoint (your laptop) to get a basic end to end Skill working.
In this article I’ll show you how to link that skill into your botframework chatbot.
Creating a botframework reply
Let’s dip back into BotFramework in order to create something that can respond to the incoming request.
Calculating a Chinese Zodiac animal based on the year is really simple; just get the remainder from dividing by 12 and apply a
We’ve already looked at how a botframework bot receives messages, and even how to save those messages.
In this article I’ll show you how to handle files that are sent to your botframework chatbot.
When a user interacts with your bot, unless they’re responding to a prompt, they will cause the
Post method to fire with an activity.
This will send a message through to your underlying
The method that receives the message will have the signature (though the parameter names and method name could be different):
If you’re one of the few people who have managed to avoid the onslaught of Chat Bot related articles over the past year, then let me start by way of an introduction; a chatbot is, in it’s most basic form, a computer program that can mimic basic human conversations.
This isn’t particularly new or exciting; this sort of chat bot has been around since the 70s. What is new and exciting is the recent development in systems and frameworks which make creating your own chat bot easy enough that you can focus on the quality of the interaction with the end user instead of wallowing in the technical considerations.
There is a website with a form to fill in that will give you a chat bot at the end of it, all the way through to an enterprise company’s framework for building your bespoke conversational interface from scratch.